Window 8/8.1 Sound Issue

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Problem: Either sound does not come out of the speakers at all or it sounds like an advertisement is playing on repeat on very low volume.

 

Solution: First reboot your computer.When you are logged back in: 

 

  • Press CTRL,ALT and DELETE all simultaneously.  
  • Select Task Manager.
  • Click the Process Tab.
  • In the list look for HD Audio Background Process.
  • Right click and End Process on all the HD Audio Background Process listed.   

 

This should resolve your issue. If not download Malwarebytes and run a scan on your computer. Remove any threats from your computer and reboot.

 

  https://www.malwarebytes.org/                                                          

 

 

 

 

 

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