Due to the increased security protocols that Typhon now requires, some users may experience issues connecting to our secure login pages if they are using outdated or incorrectly configured technology. To assist, we have developed the following page to guide users through troubleshooting their connection:
We have found that these troubleshooting guidelines have solved 99.9% of connection issues. Users dealing with computers in their workplace should generally forward this link to their IT department if there are any issues.
The link to the troubleshooting page is also now included in several places in Typhon:
· At the bottom of the non-secure page for www.typhongroup.net
· As part of the instructions for browser settings (http://www.typhongroup.net/browser.htm)